49bt Privacy Policy — How Your Information Is Protected

1 Introduction

49bt is a trusted online gaming platform in Bangladesh. We take the personal data of every user very seriously. This Privacy Policy explains what information 49bt collects, why it collects it, and how it keeps it secure.

By using our website or app, you acknowledge that you have read and accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

We believe transparency is the foundation of trust. If you have any questions about how we manage your data, we are always ready to respond openly.

2 What Information Is Collected

49bt collects two types of data — information you provide directly and information collected automatically.

Information you provide directly:

• Name, date of birth, nationality
• Email address and mobile number
• Residential Address
• KYC verification documents — national ID, passport, etc.
• Payment details — Mobile Banking/Nagad/Rocket account number
• Messages and information submitted via support chat

Automatically collected information:

• IP address and device type
• Browser Information & Operating System
• Time spent visiting each page on the site
• Gaming session data — bet amounts, win and loss history
• Login time & logout time

3 How Your Information Is Used

49bt uses your information only for legitimate and necessary purposes. Details are provided below:

4 Who Your Information Is Shared With

49bt never sells your data or shares it unnecessarily. However, limited information may be shared in the specific circumstances outlined below:

• Payment Provider: Necessary information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions. These partners operate under their own security standards.
• Game Software Providers: Certain information may be shared with third-party game providers solely for the purpose of operating specific games.
• Regulatory Authority: Legally required information is disclosed in response to valid requests from licensing or law enforcement authorities.
• Fraud Prevention Services: Limited information may be shared with specialized security services to ensure account safety.

5 Cookie Policy

Cookies are used on the 49bt website and app. Cookies are small data files stored in your browser that help improve the functionality of the site.

Types of cookies we use:

• Essential Cookies: Essential for the core functionality of the site. This includes maintaining login sessions and storing security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferences — such as language and theme — making your next visit smoother and more convenient.
• Analytics Cookies: To understand which sections of the site are most used. This data is fully anonymized and used solely for site improvement.
• Marketing Cookies: Used to show you relevant promotions based on your interests. You can disable these cookies from your browser settings at any time.

Most browsers include settings to manage cookies. Disabling cookies may cause some site features to not function properly.

6 Data Protection Methods

49bt upholds the highest industry security standards to protect your data. Our security framework is built on the following layers:

• 256-bit SSL encryption: All data transmissions are fully encrypted — no third party can access your information.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Systems are regularly audited by independent experts.
• Restricted Access: Only authorized personnel may access specific data.
• Data Backup: Secure backup systems are in place to prevent data loss.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.

7 Your Rights

As a 49bt user, you have the following rights over your own data:

• Right to Access Your Data: You can request to know what information we currently hold about you at any time.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you may request deletion of your data — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Right to Object: You may object to the use of your data for marketing or profiling purposes.
• Right to Data Portability: You can request a copy of your data in a standard, readable format.

To exercise any of these rights, please contact our support team. We generally process requests within 30 business days.

8 Children's Privacy

49bt is strictly prohibited for anyone under 18. We do not knowingly collect or process any personal data from minors.

If a minor has inadvertently created an account and this comes to our attention — either internally or through a guardian — the account will be closed immediately and all associated data will be deleted.

9 Policy Changes

49bt may update this Privacy Policy in response to changes in technology, law, or business requirements. For significant changes:

• A notification will be sent to your registered email
• A clear notice of the changes will be displayed on the site
• The "Last Updated" date at the top of the page will be revised

Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We typically respond within 24 to 48 hours. For urgent matters, live chat will get you a faster response.